Warranty

 

One-Year Limited Warranty

Definitions


Your Consumer Rights

For customers in New Zealand, Australia, the United Kingdom, and the United States, our goods come with guarantees under the applicable consumer protection laws, including the:

This warranty operates in addition to your rights under these laws — it doesn’t override or limit them.


What the Warranty Covers

Atlas Equine products are made with high-quality components and care. In the unlikely event that your massager proves to be faulty due to a manufacturing defect or material failure, we offer a replacement within:

We will replace the product at our expense, subject to the conditions outlined below.


Conditions and Exclusions

This warranty does not apply to:

This warranty is limited to replacement only. It does not include refunds, indirect losses, or consequential damages - including injury to persons, animals, or property.

Even if an issue falls outside the scope of this warranty, we may still offer a solution at our discretion.


Replacements & Coverage

This warranty only applies to purchases made through Atlas Equine or an authorised stockist.


Making a Warranty Claim

To make a claim, please:

  1. Contact info@atlasequinemassager.com

  2. Include:

Once approved:


Contact Us

Atlas Equine Cranial Massager
875 State Highway 30, Rotoiti. Rotorua 3074. Aotearoa/New Zealand 
Phone: 027 723 4326
Email: info@atlasequinemassager.com